Tuesday, 23 February 2010

Telephone Marketing

Background:

I decided I needed a land-line telephone rather than using my mobile all the time; Virgin Media we're doing a reasonable package at the time, so I went with it and chose to be ex-directory from the start.

Problem:

One week into having the phone I started getting the occasional bit of telemarketing ... such as the favourites "Hello, you have been selected at random and have won a trip to Outer-Mongolia just call us blah blah" or "do you have credit card debts ...".

Ok, so being ex-directory can't stop an auto dialer calling random numbers, but I'm now getting 3 or 4 a day. Along with the people calling asking is that "Mr , well we must have the wrong number, but whilst we have you can we ask you some marketing questions?" ... no you sodding can't and stop calling!

Further Info:

Not that we should have to but we can sign up to opt-out of such calls using the Telephone Preference Service (TPS) - http://www.tpsonline.org.uk/tps/ - apparently it is a legal requirement that companies do not make such calls to people registered with the TPS.  It reckons it'll take 28 days but lets see what happens now.



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